POST

/api/public/v1/support/tickets/{ticketId}/replies

Live

Add a customer reply to a ticket (tickets:write).

Parameters

NameInRequiredDescription
bodybody (POST)truePlain text. Markup is not stored.

Response

201 { message }. A reply on a closed ticket is refused (409) with a path to a follow-up request; a reply on a solved ticket reopens it.

Example

curl -H "Authorization: Bearer $INAYA_API_KEY" \
  "https://app.inaya.network/api/public/v1/support/tickets/REPLACE_ME/replies"