GET

/api/public/v1/support/tickets/{ticketId}

Live

Read one ticket as its customer would see it.

Response

{ ticket } with public messages, attachments and the customer-facing status. Internal notes, routing, SLA internals and AI output are never included. A ticket the key may not see is a 404.

Example

curl -H "Authorization: Bearer $INAYA_API_KEY" \
  "https://app.inaya.network/api/public/v1/support/tickets/REPLACE_ME"